wiki:HetProcedures/RA/troubleshot

Shuffle

Too few stars on shuffle fcharts

Here is suggested solution

  • shdata_clean -idx QIDX
  • target_setup QIDX <E|W> -shargs "--allcams_magadd 5"

PFIP

Problems with shutter

Traceback (most recent call last):
  File "/opt/het/hetdex/src/tcs/trunk/integration/cal.py", line 329, in <module>
    expose( inst, lamp, 'blue', xbin, ybin, cont_lamp_count, custom_exp )
  File "/opt/het/hetdex/src/tcs/trunk/integration/cal.py", line 141, in expose
    x_binning=xbin, y_binning=ybin, type=obs_type, object=objname )
  File "<string>", line 3, in expose_method
pytcs.error: remote exception: remote exception: Timeout occurred while waiting for shutter to open

Remedy:

  • on tcs mcs gui goto the pfip/fcu control button
  • in the pfip control box goto the bottom where it shows shutter
  • there are three controls: open close and home and

one reporting space, which was saying unknown home gets rid of the unknown state

TCS GUI

default Tabs are missing

Here is how restore them:

  • in TCS GUI click Windows->Configure Tabs...
  • mouse click inside Current Tabs part
  • press Ctrl-A to select everything and hit Delete
  • copy and paste content of file /home/astronomer/sir/_TCS_GUI_TABS_CONFIG into Current Tabs area
  • Press OK button at the bottom of Configure Tabs windows
  • Restart TCS GUI
Last modified 5 years ago Last modified on Mar 15, 2019 3:17:34 PM