wiki:HetProcedures/RA/troubleshot

Version 2 (modified by sir, 8 years ago) (diff)

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PFIP

  • Problems with shutter like:
    Traceback (most recent call last):
      File "/opt/het/hetdex/src/tcs/trunk/integration/cal.py", line 329, in <module>
        expose( inst, lamp, 'blue', xbin, ybin, cont_lamp_count, custom_exp )
      File "/opt/het/hetdex/src/tcs/trunk/integration/cal.py", line 141, in expose
        x_binning=xbin, y_binning=ybin, type=obs_type, object=objname )
      File "<string>", line 3, in expose_method
    pytcs.error: remote exception: remote exception: Timeout occurred while waiting for shutter to open
       }}} [[BR]]
       Remedy:
         - on tcs mcs gui goto the pfip/fcu control button
         - in the pfip control box goto the bottom where it shows shutter
         - there are three controls: open close and home and
         one reporting space, which was saying unknown
         home gets rid of the unknown state
    
    = TCS GUI =
    * default Tabs are missing.[[BR]][[BR]]
      Here is how restore them:
      * in TCS GUI click Windows->Configure Tabs...
      * mouse click inside Current Tabs part
      * press Ctrl-A to select everything and hit Delete
      * copy and paste content of file /home/astronomer/sir/_TCS_GUI_TABS_CONFIG into Current Tabs area
      * Press OK button at the bottom of Configure Tabs windows
      * Restart TCS GUI