wiki:HetProcedures/RA/troubleshot

Version 4 (modified by sir, 8 years ago) (diff)

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PFIP

  • Problems with shutter

    Traceback (most recent call last):

    File "/opt/het/hetdex/src/tcs/trunk/integration/cal.py", line 329, in <module>

    expose( inst, lamp, 'blue', xbin, ybin, cont_lamp_count, custom_exp )

    File "/opt/het/hetdex/src/tcs/trunk/integration/cal.py", line 141, in expose

    x_binning=xbin, y_binning=ybin, type=obs_type, object=objname )

    File "<string>", line 3, in expose_method

    pytcs.error: remote exception: remote exception: Timeout occurred while waiting for shutter to open }}}

    Remedy:

    • on tcs mcs gui goto the pfip/fcu control button
    • in the pfip control box goto the bottom where it shows shutter
    • there are three controls: open close and home and one reporting space, which was saying unknown home gets rid of the unknown state

    TCS GUI

    • default Tabs are missing.

      Here is how restore them:
      • in TCS GUI click Windows->Configure Tabs...
      • mouse click inside Current Tabs part
      • press Ctrl-A to select everything and hit Delete
      • copy and paste content of file /home/astronomer/sir/_TCS_GUI_TABS_CONFIG into Current Tabs area
      • Press OK button at the bottom of Configure Tabs windows
      • Restart TCS GUI